FAQ

For FDM printing we stock PLA, PETG, ABS, ASA, PA12-CF, PC and TPU. For resin printing we stock Siraya Tech Blu and Build resins. To see our exact selection of materials and colours please see our quoting tool.

We accept all major cards and Paypal.

Choosing the right process is largely down to what you need your model to do. FDM printing is great for functional parts and higher volumes for production. It is more cost effective than resin printing as it requires less post processing. It is however not great for small parts or intricate detail. Resin printing can produce incredibly fine detail and small parts. It is perfect for printing things like figurines or as a way to validate designs for injection moulding process. However, it is also possible that if you need very high performance out of your part FDM or resin printing may not be suitable. Please don't hesitate to get in contact with us if you require advice on what printing process is best suited for your purposes.

The file format that our instant ordering tool accepts is stl. If you do not have a stl file and are unable to convert your file into stl format, then please use our contact form to send us your files directly. We are generally able to work with most common CAD file formats like step, 3mf, ipt etc.

If you do not have a CAD file of your part, then you can contact us to get a quote for our CAD modelling service. Alternatively, there are multiple CAD software packages available free for home users - Fusion360, Tinkercad, Blender, FreeCad etc. Or for professionals there is a wide range of modelling software packages available - Fusion 360, Solidworks, NX, Inventoretc.

We provide FDM/FFF and resin printing. Please see our 3D Printing Service page for more detail.

We use DPD as our preferred courier. Please see our quoting and ordering tool for available shipping options.

FDM prints For PLA and PETG the maximum print size is 290X290X400mm For ABS, ASA, PA12-CF and PC the maximum print size is 290X240X300mm Resin prints: Maximum print volume is 192X92X245mm

As part of our standard service we provide support removal and curing services on all prints. If you are interested in other post processing services such as tapping, installing threaded inserts, assembly etc. please include this in your enquiry.

For FDM: Layer thickness (also often referred to as print quality) is usually between 0.1 and 0.3mm. This affects largely how the part looks like. At 0.1mm layer thickness the layer lines might be hard to spot, but the print takes a long time to finish. At 0.3mm the layer lines are very visible, but the print time is significantly shorter. Infill percentage specifies how much plastic there is internally in the part. As a standard practice 3D printed parts are not solid. This can drastically reduce print time depending on how strong you need the parts to be. The standard infill percentages we use are: 20% - non-functional parts which do not require significant mechanical strength. 40% - medium strength parts 60% - high strength parts 100% - maximum strength parts (going over 60% provides diminishing returns compared to the extra print time so is best avoided if possible) For resin prints: Generally there are no specific printing parameters that need to be specified by the client. However, if there are some specific parameter that you want to specify please include this in your enquiry.

This will depend on what the function of the part is. Please see our Materials page for an overview of different materials. If you are not sure what material to choose please get in contact and we can provide guidance on material selection.

Majority of orders get printed and posted within 48-72 hours. For large parts or larger quantities the lead time is likely to be longer.

Our quoting tool performs basic checks on your models, but this does not guarantee that it can be printed. Before we start printing your part we carry out basic checks on your models to make sure that there are no major issues. This mostly involves checking that the model is "water tight" and looking for overhangs and bridges. If we find any issues we will contact you before starting manufacture. We do not automatically check or guarantee things like small details on the models that may not print properly due to their size. If you have any specific questions about the printability of your model please don't hesitate to contact us.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.